Play responsibly. 19+ (18+ where provincial law applies). Gambling can be addictive — get support.

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Our commitment as an MGA licensee

Mr Fortune operates under licence MGA/B2C/445/2017 issued by the Malta Gaming Authority, which obliges us to place player welfare above commercial volume. Every promotional message, game lobby, and payment screen on this site is reviewed against that obligation.

Our staff receive periodic training on recognising distress signals in chat transcripts, deposit patterns, and session behaviour. When indicators appear, an agent may reach out privately with information about the tools described below.

We do not send promotional emails or push messages to accounts that have activated a cooling-off period, closed themselves out, or asked to be removed from marketing lists.

Tools available inside your account

Deposit ceilings can be configured daily, weekly, or monthly. A reduction applies as soon as you confirm it; an increase is held for a cooling period before it becomes effective, giving you time to reconsider.

Loss thresholds and wager caps work independently of deposits, so you can bound exposure even if your balance already contains winnings. Session clocks display elapsed time and can log you out automatically at a chosen mark.

Reality checks interrupt play at intervals you select and summarise the amounts staked and returned since your session began. Where a full break is preferable, self-exclusion runs from six months to permanent closure and cannot be lifted before the chosen term expires.

Signals worth paying attention to

Chasing a losing run with larger stakes, playing to escape low mood or boredom, and hiding the extent of your activity from a partner or friend are among the most consistently reported early indicators.

Other patterns include increasing deposit frequency after payday, restlessness when unable to log in, and postponing bills or commitments to fund further play.

Recognising one of these does not mean a problem is established, but it is a sound moment to lower a limit, take a break, or speak with one of the services listed below.

Protection of minors

Registration with Mr Fortune is restricted to individuals aged 19 or over in most Canadian provinces and 18 where provincial law sets that threshold. Identity and age are verified through documentation before withdrawals are released.

Shared devices deserve particular care. Filtering software such as Net Nanny or Qustodio can block gambling domains at the household level, and saved passwords should never be left active on a family computer.

Any account discovered to belong to an underage individual is closed immediately, deposits are returned, and any winnings are forfeited in line with our licensing conditions.

Where to get help

  • ConnexOntario — 1-866-531-2600, free and confidential support available around the clock across Ontario
  • Gambling Therapy — free online counselling and moderated forums for players and affected family members
  • Mr Fortune player protection team — reachable through live chat or the responsible gaming form in your account settings

The guidance on this page is educational in nature and is not a substitute for clinical assessment or treatment by a qualified professional. If gambling is affecting your health, finances, or relationships, contact a licensed practitioner or one of the services listed above.